how_to_order

View individual design suites and stationery information off-line
by requesting our design brochures.
Simply email helen@rednell.com
with the following information

Design numbers
Name
Wedding date

Please note we do not pass on any information to third parties and your details will be used solely to furnish you with the requested information and to keep you updated with any future offers and discounts)

Samples are charged at the individual card rate and are available to buy on-line
or by phone.

The sample payment of your chosen design is refundable from any subsequent order for wedding stationery
(min order £100).

purchase samples here>

WHEN TO ORDER

Generally speaking you should plan to send out your invitations 6-8 weeks before your wedding date, allowing time for samples to be made and dispatched, followed by proofs and the 4 week production time. It is always advisable to order as early as possible especially if you are having a summer (July, August) wedding, when orders are at their peak. If you are planning an overseas wedding or have guests arriving from other countries you should try to allow extra time for sending invitations abroad.

If you are unsure of your stationery requirements it is always advisable to email a provisional order to us to ensure you are booked in our order books. You will be able to amend/change your order requirements when you have numbers and details finalised.

HOW TO ORDER

Work within your Budget
We are more than happy to adapt any of our designs to fit within your budget. We will offer advice and possible design alternatives to enable you to keep within your spending limits.

Ordering
Orders can be placed by email to helen@rednell.com or by telephone. A deposit of 50% of the total is required when placing the order with the remaining balance payable upon return of your proofs. Please read our terms and conditions before placing your order. Overseas orders - please contact us before placing an order.

Once we have received your order and deposit we will prepare proofs for you to check and return to us with any necessary amendments.

Information Required with your Order
We will need to know names, venues, times, date for RSVP, reply address etc for your invitation inserts along with your preference for standard or formal wording. We have a selection of fonts available for your printed inserts, or you may have a particular one in mind. If you have no particular preference we will choose a font to coordinate with your invitation. Remember, if you are unhappy with any of the layout or design, you may make changes on your draft before we go ahead with the order. Even if you do not have your wording and final details sorted, it is advisable to place orders as early as possible as our order book tends to fill quite quickly.

For Order of Service and Menus we will need the exact wording required. You may not have the wording for these at the time of placing an order. Simply send them to us as soon as you have them available.

Urgent Orders
We will try, within reason, to accommodate any urgent orders (ie those required in less than 4 weeks from receipt of approved proofs). Please contact us to check availability.

Delivery
We aim to deliver your order within 4-6 weeks from receipt of your approved drafts. Delivery (courier or special delivery) is charged at £12.50 per order (UK Mainland) IOM, IOW, NI and overseas orders - please contact us for delivery charges. Items such as order of service and menu are not usually completed until details are finalised nearer the wedding date and are usually sent separately from the remaining order. In this instance an additional postage charge may become payable. We will only charge you the cost to us and you will be advised of any additional fee when your order is confirmed (please contact us prior to ordering if you have any queries regarding this).